SMS Terms & Opt-In

Last updated 6 September 2026

1. Program name and who sends the messages

This messaging program is operated by Haunted Holdings LLC, doing business as Élodie, a web design studio based in Sanford, North Carolina. Messages come from Élodie. We are the only sender; we do not text on behalf of any other business.

2. How you opt in

There is exactly one way to join this program: you fill out the project brief form on elodieweb.com, enter your mobile number, and tick the SMS consent checkbox. The box is unticked by default — leaving it alone means we will not text you. Submitting a brief without ticking it is fine, and we will simply reply by email instead.

We never add numbers from any other source. We do not buy, rent, or import phone lists, and we do not text numbers that reach us through a phone call, an email signature, or a third party.

This is the consent language as it appears on the form, next to the phone number field:

3. What we send

Some replies in this program are sent automatically. A member of our team reviews the conversation and personally takes over whenever your question needs a real answer about scope, pricing, or timing.

4. Message frequency

Message frequency varies based on your conversation with us. In practice most people receive a confirmation message and then a small number of follow-ups — typically fewer than 6 messages per month. We do not send daily marketing blasts.

5. Cost

Message and data rates may apply. Élodie does not charge you for these messages, but your mobile carrier may charge you for sending or receiving text messages, depending on your plan. Check with your carrier if you are unsure.

6. How to stop (opt out)

Reply STOP to any message from us. You will receive one final message confirming that you have been unsubscribed, and then nothing further. You can also reply UNSUBSCRIBE, END, QUIT, or CANCEL.

Opting out of texts does not withdraw your project brief and does not cancel anything you have bought. If you would still like us to reply, we will simply use email instead. To rejoin later, reply START or submit a new brief with the box ticked.

7. How to get help

Reply HELP to any message and we will send back our contact details. You can also email Ethan@elodieweb.com or call 646-926-6234, Monday to Friday, 9am–7pm ET.

8. Carriers

Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier's network and is not guaranteed.

9. Your privacy

We do not sell, rent, or share your mobile number or your consent to it with any third party for their own marketing purposes. Your number is used to contact you about your enquiry and nothing else.

We share it only with the messaging provider that delivers the texts on our behalf, which is not permitted to use it for anything other than delivering our messages. The full picture of what we collect and why is in our Privacy Policy.

10. Eligibility

You must be at least 18 years old and the account holder, or have the account holder's permission, to sign up. This program is offered to recipients in the United States. Élodie does not currently take on clients in the European Union, the United Kingdom, or Switzerland — see our Terms & Conditions.

11. Changes to these terms

If we change how this program works, we will update this page first. The "last updated" date at the top tells you when this version was published.

See also our Privacy Policy, Terms & Conditions, and Cookie Policy.